John Boursnell
Chief Technology Officer @Xe.com
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WORK HISTORY
Chief Technology Officer @Xe.com
London, GB
As CTO at XE.com (a Euronet Worldwide company, NASDAQ: EEFT), I lead global technology strategy and execution, overseeing Software Engineering, DevOps, Cybersecurity, and Infrastructure for 120+ talented professionals across the UK, Europe, Canada, New Zealand, and the US- Spearheading a transformative Digital Strategy focused on customer-centric innovation, driving a 40% increase in customer onboarding through redesigning a seamless, adaptable client journey and launching new Mobile & Web Apps- Modernising legacy platforms into agile, cloud-native, API-driven microservices, transitioning from monthly monolithic releases to daily continuous deployments, vastly accelerating time to market- Leading critical third-party cloud integrations including eKYC, AML, CRM, Marketing, and VOIP — enabling cross-functional teams to self-serve with scalable solutions, delivering 50% annual cost savings in compliance and operational efficiency- Overseeing the development and scaling of real-time payments, money transfer, API currency data, mass payments, and FX conversion platforms, resulting in a 100% increase in transactional volumes- Executed core platform upgrades and a seamless migration of two data centres to new co-location facilities, achieving enhanced availability and 50% reduction in infrastructure costs without customer impact.
EDUCATION
Anglia Ruskin University
Bachelor of Science - BS, Bsc (Hons) (1st Class) Business Information Systems
SKILLS
ABOUT JOHN BOURSNELL
As a technology leader, I’m deeply passionate about driving digital transformation that goes beyond innovation to deliver real, meaningful impact. With extensive experience leading global teams across Software Engineering, DevOps, Cybersecurity, and Infrastructure, I’m dedicated to building resilient, scalable platforms that fuel growth, simplify the customer journey, and empower colleagues throughout our organisation.Currently, I serve as CTO at XE.com (a Euronet Worldwide company), where I have the privilege of leading over 120 talented professionals spread across the UK, EU, Canada, New Zealand, and the US. Together, we’ve reimagined legacy systems into agile, cloud-native solutions resulting in a 40% increase in customer onboarding, doubled transaction volumes, and significant cost savings. Equally important, we’ve cultivated a culture built on ownership, curiosity, and collaboration, which drives continuous innovation and personal growth.What truly sets me apart is my ability to bridge visionary strategy with hands-on execution. I thrive on aligning IT roadmaps to commercial goals, building strong relationships across diverse stakeholders, and inspiring teams to perform at their best. Complexity energises me, mentoring future leaders fulfils me, and delivering measurable results that improve customer experience, compliance, operations, and growth gives me purpose every day.Areas of expertise: • Strategic IT Planning & Transformation • Global Team Leadership & Talent Development • Scalable Architecture (Cloud, APIs, Microservices) • M&A Technology Integration • Regulatory Compliance & Platform Security • Omnichannel Solutions & Customer Journey Design • Board & C-Level Communication
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