John Bottino
Brand Strategy & Guest Experience Leader | Portfolio Transformation, Franchise Enablement, Service Culture
- Role
- Group Fitness Instructor at Equinox
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About John Bottino
I work at the intersection of brand, operations, and guest experience across large hospitality portfolios.My background spans on-property operations, strategy consulting, and brand leadership. I started in operations and progressed into property-level leadership before moving into consulting, where I worked on performance and transformation initiatives across hospitality brands. I later returned to operations in a department head role, bringing a more analytical approach to execution, before transitioning into brand and portfolio strategy.At Sonesta, I lead brand and guest experience initiatives across 400+ hotels within the MOD, Select, and Essential brands. My focus is on translating brand strategy into scalable, on-property execution - particularly as the company continues to evolve within a franchise model.This includes developing and implementing enterprise programs across retail, F&B, fitness, and service culture, as well as partnering closely with operators and ownership groups to drive consistency and performance.Earlier in my career, I held General Manager and Area General Manager roles across boutique and lifestyle hotels, leading teams and overseeing multi-property performance.I hold a degree in Economics and Political Science from Rutgers University, with additional coursework in Environmental Economics at Harvard and Corporate Governance at the London School of Economics.I bring a practical, operator-informed perspective to brand strategy, with a focus on what actually works at the property level.
Experience
Group Fitness Instructor
Jun 2025 — Present · Washington, DC, US
Education
Rutgers University
BA, Political Science, Economics
2006 — 2010
Harvard University
Summer School, Environmental Economics & English, Sustainable Development
2009 — 2009
The London School of Economics and Political Science (LSE)
Summer Scholar, Law
2008 — 2008
Skills
- Public Speaking
- Customer Service
- Event Planning
- Hospitality
- Event Management
- Microsoft Office
- Sales
- Social Media
- Public Relations
- Media Relations
- Economic Valuation of Environmental Amenities & Methodoligies
- Microsoft Word
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Social Networking
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