John Blackburn
Operations Manager, Skills Lab - Uk Emea @FDM Group
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WORK HISTORY
Operations Manager, Skills Lab - Uk Emea @FDM Group
Leeds, GB
EDUCATION
Sheffield Hallam University
Bachelor of Science with Honours, Digital and Technology Solutions Professional (IT Consultant)
ABOUT JOHN BLACKBURN
I lead UK and EMEA operations for the Skills Lab at FDM Group, where we deliver AI-enabled, experiential coaching aligned to real client environments. My focus is on turning emerging technologies — including Azure AI services — into scalable, high-quality learning delivery that prepares consultants to be effective from day one.I support FDM’s expanding AI initiatives by embedding AI tooling and cloud platforms into instructor-led and project-based learning, ensuring delivery is practical, repeatable, and enterprise-ready. As Operations Manager, I own end-to-end delivery across multiple programmes, including instructor capacity planning, scheduling, partner coordination, learner onboarding, and quality assurance.My background as a Product Owner in Information Security Management brings a strong foundation in risk, governance, and compliance, shaping a responsible approach to AI adoption. I hold CISSP certification alongside Microsoft AI credentials (AI-102), enabling me to bridge operational delivery, security, and applied AI.
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