John Belizaire
Sr. IT Support Specialist @ Astrolab | CompTIA A+, AWS Certified
- Role
- Sr IT Support Specialist at Astrolab
- Location
- Compton, CA, US
- LinkedIn followers
- 500 followers
About John Belizaire
With over a decade of IT experience, I currently serve as a Sr. IT Support Specialist at…
Experience
Sr IT Support Specialist
Apr 2024 — Present · CA, US
End-to-end ownership of IT systems, leading SaaS administration, endpoint management, and incident resolution.• Standardized IT onboarding/offboarding workflows, improving provisioning accuracy and reducing onboarding time by 40%.• Configured MDM solutions (Windows/macOS) for scalable device lifecycle management and compliance.• Administered and optimized Jira Service Management for global ticketing and incident workflows.• Partnered with security/legal teams to establish knowledge base and documentation control practices.• Primary SharePoint Administrator creating sites, workflows and provisioning access to internal and external users. • Administered and provisioned IAM access to users for Cloud VM and services. • Provided administrative support for PLM services including backup and recovery, user administration and provisioning. • Provided A/V and event support for investors, visitors and potential customers onsite and offsite.• Assisted with research, development and implementation of document control system to help company to establish and maintain AS9100 certification.• Utilized PowerApps and Power Automate to create workflows within Microsoft Tenant.
Education
Westwood College-Los Angeles
Bachelor's degree, Computer/Information Technology Administration and Management
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