John Barnum
Operations Leader | Expertise in Order Management, Project Management, Process Improvement, Training, and Cross-Functional Collaboration
- Role
- Customer Supply Analyst at Aptargroup S.A
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About John Barnum
As a results-driven Operations Leader with 15+ years of experience, I specialize in…
Experience
Customer Supply Analyst
Jan 2025 — Present · Mukwonago, WI, US
Manage strategic B2B customer accounts, overseeing order fulfillment, inventory planning, reporting, and cross-functional project coordination to drive customer satisfaction and account growth.• Streamlined Order Management: Led end-to-end order processing, ensuring pricing accuracy, timely confirmations, and proactive resolution of service issues to support account retention and on-time delivery performance.• Cross-Functional Collaboration: Partner with Sales, Quality, Finance, and Supply Chain teams to resolve service issues, launch new products, and improve forecast accuracy using A3 problem-solving methodologies.• Customer Insight & Process Improvement: Analyzed purchasing patterns and account behavior to identify service gaps and implement process enhancements, improving efficiency and strengthening long-term customer relationships.
Education
University of Wisconsin-Madison
Bachelor of Science - BS
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