John Ballard
Systems Engineer @Summit Business Technologies
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WORK HISTORY
Systems Engineer @Summit Business Technologies
Baltimore, MD, US
As a Systems Engineer responsibilities include: Create and deliver process training and documentation for internal staff and customers. Develop protocol for repeat implementations. Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Maintain security, backup, and redundancy strategies Liaise with vendors and other IT personnel for problem resolution Create and deliver Microsoft Teams transition strategy, implementation and training
EDUCATION
Anne Arundel Community College
Associates of Arts - Transfer Studies, General Studies, 3.86
System Source
VMWare
TESST College of Technology-Beltsville
Electronic and Computer Technology Certification, Electrical/Electronics Maintenance and Repair Technology, 4.0
Leadership in Energy and Environmental Design
LEED Green Associate, Water, Energy and Environmental Conservation in Buildings
Novell
Certified Netware Engineer 3.1x (CNE), Networking, Systems Administration, Security
ABOUT JOHN BALLARD
My name is John P. Ballard and I help organizations to meet and exceed their goals. I am an experienced, dynamic, and highly successful Information Technology Director with strong leadership and interpersonal abilities, along with a proven track record of directing all aspects of Project Management and user adoption to achieve overall performance excellence. I have an entrepreneurial personality with natural ability to make positive connections with clients, business owners, and other employees. I’m an adaptable, versatile and resourceful professional eager to help create and sustain a hardworking, upbeat environment while contributing to quality teamwork. I am a Top-performing IT Professional with diversified experience in all aspects of operations management, general administration, problem solving, and contract development and negotiations. I have rich experience in scheduling, resource allocation, workforce planning, risk management, cost/benefit analysis as well as systems evaluation and performance metric analysis. I am a highly skilled presenter and communicator with proven record of boosting operations effectiveness. A few highlights of my Professional developments include: • Cisco Certified Network Associate (CCNA), • Certified Netware Engineer (CNE) • LEED Green Associate (LEED GA) • Customer Relationship Management (CRM) While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Reach out to talk Sustainability, Business Growth, and IT Development and Infrastructure. I’m always on the hunt for the next challenge and opportunity to reach into new and exciting roles.
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