John Allen

Experience

1. Senior Manager, Employee Communications and Engagement

   ServiceNow

   Nov 2021 — Present · Santa Clara, CA, US

   Help our Global Employee Communications team bring to life our team’s goal to engage, inspire, and activate employees to live our purpose, priorities, and values.Lead communications strategies, editorial planning, and our global employee channel ecosystem and best practices.Manage the strategy for our key internal employee channels, partnering with the broader communications team to innovate and use ongoing employee feedback to make enhancements as necessary.As part of the management of key employee channels, partner closely with our Digital Technology, Global People, and Product teams to create compelling employee content and experiences on the ServiceNow platform.Develop and implement thoughtful, innovative, and engaging communications that build on our company’s purpose, values, and strategic priorities that enhance the employee experience and attract talented candidates to climb aboard the ServiceNow “rocket ship.”Leverage listening tools and metrics, analyze insights, and iterate global communications ecosystem and best practices, while monitoring the pulse of broader employee communications trends to innovate as needed.Manage end-to-end editorial process for Global Employee Communications, partnering with other key communications stakeholders to ensure thoughtful, aligned content with employees at the center.Lead ongoing “newsroom” meetings with a cross-functional team to coordinate key ServiceNow initiatives and align on top-of-mind items that impact employees globally, regionally, and organizationally.Advise our Digital Technology team on key communications integrations with the ServiceNow platform and assist in managing content governance, aligned to broader ecosystem and best practices.

Education

• University of Southern California

  BA

  1982 — 1986