Johao Rios

Experience

1. Store Manager

   Conn\'s Homeplus

   Jan 2021 — Present · Pinellas Park, FL, US

   Achievements: Ended my first year as a Florida’s only Million dollar plus writer.Led Florida in Sales and Warranties for over 1 ½ years.Only manager that was promoted directly to ASM from associate skipping Supervisor position.Acting Store Manager Aug 2022-January 2023, achieving Budget 3 out of 6 mons ending #1 in the district2 out of 3 of those months.• Oversaw all aspects of store operations, including sales, customer service, inventory management,and staff supervision• Managed a team of 15-17 employees, providing training, coaching, and performance evaluations toensure high levels of productivity and customer satisfaction• Implemented effective strategies to drive sales growth and achieve revenue targets on a consistentbasis• Developed employee schedules based on business needs while effectively managing labor costs withinbudget constraints• Led regular team meetings to communicate goals, provide updates on performance metrics, and fostera positive work environment• Serves customers as needed to ensure complete satisfaction and outstanding customer service• Responsible for setting goals, timelines, deadline and ensuring the smooth and efficient operation ofthe store.• Manages and completes administrative store functions.• Helps maintain inventory control, making certain that the store’s merchandise is properly displayedand tagged• Ensures the store is clean and attractive.

Skills

• Trend Analysis
• Profit
• Management
• Team Building
• Apparel
• Store Management
• Recruiting
• Sales
• Loss Prevention
• Shrinkage
• Fashion
• Merchandise Planning
• Merchandising
• Hiring
• Store Operations
• Retail Sales
• Customer Service
• Time Management
• Cashiering
• Retail
• Pos
• Driving Results
• Visual Merchandising
• Window Displays
• Inventory Management
• Inventory Control
• Customer Satisfaction
• Training
• New Store Openings
• Employee Training