Johannes Wong
- Role
- Senior Product Designer at Twilio
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Johannes Wong
Senior Product Designer with 10+ years of experience leading cross-functional teams…
Experience
Senior Product Designer
Jan 2022 — Present
Executed end-to-end user experience for a B2C business communication platform, leading user research and refining user journeys. Utilized behavioral and sentiment analytics to create UX metrics to measure and improve experience to our products. Collaborated with cross-functional teams to enhance onboarding and line management flows.
Education
Bellevue College
Web Design Certificate Program, Web Page, Digital/Multimedia and Information Resources Design
2000 — 2003
University of Washington
BA, Marketing
1995 — 1999
Skills
- Jquery
- Visual Design
- Adobe Fireworks
- Persona
- Less
- User Interface Design
- Mockups
- Fireworks
- Agile Methodologies
- User Flows
- Dreamweaver
- Site Maps
- Storyboarding
- User Experience Design
- User Interface
- Responsive Web Design
- Rapid Prototyping
- Html
- Web Design
- Interaction Design
- Front-End
- Mobile Design
- Wireframes
- Web Development
- User-Centered Design
- Javascript
- Mobile Devices
- Illustrator
- Css
- Web Applications
- Usability Testing
- User Experience
- Adobe Creative Suite
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