Johanna dos Santos

World of Westgate (WOW) Loyalty Program Manager

Role: World of Westgate Loyalty Program Manager at Westgate Resorts
Location: Orlando, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Johanna dos Santos

15+ years in communication management, hospitality, and public relations experience…

Experience

World of Westgate Loyalty Program Manager
Westgate Resorts
Aug 2022 — Present · FL, US

Education

Full Sail University
Master of Science, Entertainment Business
2008 — 2009
Universidad de Viña del Mar
Bachelor of Arts, Organizational Communications
2005 — 2006
Universidad de Viña del Mar
Bachelor of Arts, Public Relations
2001 — 2005

Skills

Budgets
Teamwork
Hotel Management
Concierge Services
Opening Hotels
Convention Services
Event Management
Meeting Planning
Front Office
Management
Guest Service Management
Customer Satisfaction
Spanish
Social Media Marketing
Operations Management
Public Relations
Resorts
Hospitality Industry
Hospitality Management
Property Management Systems
Banquets
Tourism
Customer Service
Conflict Resolution
Yield Management
Event Planning
Hospitality
Corporate Events
Performance Management
Marketing
Pre-Opening
Lodging
Restaurants
Rooms Division
Team Leadership
Sales
Revenue Analysis
Hotels
Catering
Micros

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@westgateresorts.com
Personal email
•••••@•••••.com
Direct dial
+15•••••••02

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Current company

Westgate Resorts

Hospitality · 5K employees · Founded 1982 · Orlando, Florida, United States

We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members. Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Our Mission: We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime. Social Responsibility: We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount. Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.

westgateresorts.com

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About Johanna dos Santos

Experience

World of Westgate Loyalty Program Manager

Education

Full Sail University

Universidad de Viña del Mar

Universidad de Viña del Mar

Skills

Find verified contacts for anyone on LinkedIn