Johanna Yemal
Services Account Manager - Caribbean Region @Microsoft
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WORK HISTORY
Services Account Manager - Caribbean Region @Microsoft
I partner with executive leaders to accelerate business transformation through Microsoft’s AI, cloud, and security servics. My focus is to help organizations translate their strategic priorities into actionable service engagements that deliver measurable business outcomes — including operational efficiency, modernization, risk reduction, and innovation at scale. I work closely with customers to uncover opportunities, design the right service strategy, and orchestrate the expertise needed to maximize the value of their technology investments and achieve long‑term impact.
EDUCATION
University of Buenos Aires
Post Graduate - Strategic Planning and Management, Economics
PM Value
Course Project Management Professional (PMP)®, Project Management
Instituto Wise Up
English Conversation - Advanced Level, Business English Conversation
University of Buenos Aires
Bachelor Degree in Business Administration, Economics
ABOUT JOHANNA YEMAL
I am a Services Account Manager at Microsoft, leading the services business for the Caribbean region. With more than 20 years of services consulting experience, I have helped customers from various sectors and industries improve their operational and strategic excellence and work together on their IT transformation road.My mission is to ensure that our customers receive the best possible support throughout the entire product lifecycle, improving their IT health by realizing the value of their cloud investments, accelerating solutions and enabling teams to do more. Additionally, I am part of the core team of Women at Microsoft LATAM, an initiative that promotes diversity, inclusion and the empowerment of women in technology. Some of my key competencies includes influencing for impact, project management, nurture networking, and orchestrating teams. I consider myself a follower, organized, motivated, full energy, creative and always committed person. Making things happen and being a trusted motivated person is my personal brand!
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