Johanna Castro

Key Account Manager (North America) @NSI Canada

Vancouver, BC, CA

8+ years in IT services sales at NSI Canada (previously known as StarDust Testing), including 2 years as Sales Team Manager for Canada.• Supporting clients including Loto-Québec, Garda World, Keel Digital, Danone, SidLee, AMG Médical, Staples, Renaud-Bray, SQDC, Cossette, and major Canadian finance, banking, and insurance companies.• Drive business development and deliver QA services and IT talent across Canada (Quebec, BC, Ontario) and the U.S.• Provision of Digital QA services and IT talent (30+ experts) specializing in functional, automated, performance, accessibility (WCAG, SGQRI, AODA, Accessible BC Act), and cross-device testing.• Consistently exceed $1M+ annual quota with a solution-driven, client-focused approach.• Work with SMBs to large enterprises in Retail, E-commerce, Finance, Software, Healthcare, and Telecom.• Active in industry events like eTail, NRF NY, TechTO, and WomenTechmakers.• Experienced in process optimization and RFP management.