Johana Soler
Financial Representative @Suncoast Credit Union
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WORK HISTORY
Financial Representative @Suncoast Credit Union
Cape Coral, FL, US
Organized and detail-oriented professional with a background in improving members financial help support and excellent member experience.Ability to handle a high volume of inbound telephone inquiries. Responsible for attending three different extensions in two different IQ: Spanish line and English line.Management and updating different databases.Maintained 95% customer service satisfaction ratings through quality control.Administrative support, multitasking, and bilingual attention.
EDUCATION
Fundación Universitaria San Martín
Bachelor's degree, Psychology
ABOUT JOHANA SOLER
I am a Salesforce Certified Professional with over 5 years of experience in Customer…
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