Johana Salazar
Receptionist @Coral Reef Yacht Club
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WORK HISTORY
Receptionist @Coral Reef Yacht Club
Miami, FL, US
Greet and assist members and guests upon arrival, providing information, directing inquiries, and ensuring a positive first impression• Answered, screened, and forwarded calls to 6 departments while reducing scam calls by 70%• Process approximately 50 member payments daily and coordinate event fees to guarantee accuracy and financial compliance• Accommodated approximately 400 guests with form completion during regatta season (December–April), ensuring accuracy and a smooth registration process• Schedule and manage appointments for 3 administrative teams, maintaining an organized calendar, preventing conflicts, and ensuring efficient time management• Update and maintain 15 member records weekly to ensure accuracy
EDUCATION
Miami Dade College
Associate of Arts - AA, Business, Management, Marketing, and Related Support Services
Stepful
Certified Clinical Medical Assistant , Health/Health Care Administration/Management
Florida International University
Bachelor's degree, Bachelor of Business Administration
ABOUT JOHANA SALAZAR
As a Business Administration student and pre-med candidate at Florida International…
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