Johan Dorner

Vice President, Global Customer Support and Learning @Energy Exemplar

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Vice President, Global Customer Support and Learning @Energy Exemplar

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Together with my fantastic Support and Learning team, helping the users of our industry leading Energy modeling and analytics platform, to predict future energy markets through sophisticated modeling that co-optimizes for all possibilities.Energy Exemplar is the market leader in the technology of optimization-based energy market and powersystems simulation. PLEXOS, our flagship technology platform, is the industry standard for analyzing energy markets, across the 62 countries that we serve around the world.Market participants use PLEXOS both to better understand the dynamics of the energy market, includingforecasting energy market prices and projection of long-term evolution of the technology mix, as well asanalyzing and optimizing their own portfolios, which ranges from developing better hedging strategies to making more informed capital investment decisions

EDUCATION

1983 — 1986

University of Pretoria

Bachelor of Science (BSc), Mathematics and Computer Science

2016

University of Michigan - Stephen M. Ross School of Business

Global Program for Management Development

SKILLS

Project ManagementStaff DevelopmentProcess OptimizationSap ErpSupport OperationsCustomer EngagementCustomer SuccessService ManagementSupport CenterApplication SupportProcess DesignPeople ManagementService-Level Agreements (Sla)Supply Chain ManagementCall Center OperationsCustomer SupportManaged ServicesIT Service ManagementAccount ManagementCustomer SatisfactionVendor Management

ABOUT JOHAN DORNER

20+ years professional experience in the international MIS/IT services arena, focusing on…

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