Joe Trigilio

About Joe Trigilio

I am an experienced and innovative Global Sales Executive with over two decades of experience in achieving high-volume sales and building and mentoring highly effective sales teams. I’m a decisive leader who is curious, creative, resilient, and passionate about technology solutions and the exceptional value they can provide, when properly managed, to customers, organizations, and society. Extensive experience in operations, sales, and marketing, P&L management, managing multiple business units, technology development, customer relations, and strategic planning within high-growth organizations. Extremely capable of effectively penetrating new markets and expanding existing accounts.Constantly thinking \'out of the box\', assertive, and quite competitive. Brilliant at seeing the bigger picture and long-term planning. I am always curious about emerging transformative trends that challenge the status quo. A proven leader who is able to inspire different sales teams, helping bring clarity to their work, and helping them to execute to the best of their abilities. Exceptional team builder and leader, with dynamic sales management skills, technical knowledge, adept at bringing people together, fostering collaboration, and \'getting things done\'.With a strong sales background, my career focus has been on facilitating business change for key clients through CISCO solutions. I am known for my entrepreneurial and creative mindset to execute organizational vision on projects of varying complexity and a proven professional who successfully partners with businesses to support their growth through efficient solutions. Possess unique ability to break down barriers and deliver high-quality results under pressure; all while building solid working relationships with internal and external customers to ensure successful returns for businesses.In any engagement, I embark I create a culture that encourages and supports continuous employee learning, critical thinking, and risk-taking with new ideas while learning from experience.Specialties:Sales Management | Customer Satisfaction | Marketing Strategy | Revenue Growth | Sales Training | Account Management | Sales Presentations | Technology Integration | Customer Retention | Business Development | Market Expansion | Staff Training

Experience

1. Global Client Services Executive - Sales

   Cisco

   Jan 2017 — Present · Research Triangle Park, NC, US

   In this role, my focus has been on account management and building relationships with a diverse group of internal and external personnel in order to identify opportunities and ensure deals are completed accurately and in a timely manner. I focus on achieving revenue goals; forecasting revenue accurately on a weekly, monthly, quarterly schedule; developing a pipeline of opportunities; and qualifying and closing deals for a set of defined customers in a segment. Key responsibilities in this position are listed below. • Manage all aspects of the customer account with respect to Service deal transactions.• Drive the execution of customer-facing activities to conclusion in a quality, timely, and correct manner.• Manage service pricing and margins according to agreed-upon terms.• Coordinate with cross-functional teams (Commercial Finance, AS delivery, Operations, etc).• Sell solutions based on a current and new portfolio of service offers including TS and AS.• Understanding and effectively navigating customers’ and partners’ procurement process.• Properly qualifying opportunities to ensure optimization of Cisco resource.• Drive Multiyear Services Contract Renewals and high attach rate in assigned customers.• Collaborate with cross-functional teams to create and manage account plans using all relevant data (renewals, new product funnel, potential upgrades, and end-of-support situations).• Maintain and develop existing and new customers relationships through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize the quality of service, business growth, and customer satisfaction.• Monitor and report on market and competitor activities and provide relevant reports and information.

Education

• University at Buffalo

  Bachelor of Science - BS, Business Administration