Joey Natividad

About Joey Natividad

Results-driven IT Infrastructure and Operations Manager with 30+ years of progressive experience leading enterprise network, datacenter, and IT service operations within the staffing services and healthcare industries. Proven track record of progressively advancing from hands-on architecture and deployment to strategic leadership of high-performing infrastructure and service desk teams. Expertise in end-to-end lifecycle management of enterprise-level environments, datacenter and virtualization initiatives, cybersecurity vulnerability management and compliance programs (HIPAA/SOX), and mission-critical platform deployments including EMR/EHR/ERP, VoIP, MFA, SIEM/DLP, endpoint protection, and vulnerability management. Recognized for driving cost containment, optimizing vendor and asset management, and delivering scalable, secure, and resilient IT solutions that increase productivity and align technology investments with business outcomes. Specialties & Achievements:•Excellent Interpersonal & Communication Skills•Building Teams | People management | Mentorship | Leadership•Strategic thinking | Strong Analytical & Problem-Solving Skills | Strong ability for tactical execution•Project Management | Process Reengineering | Strong Vendor Management, Procurement skills•Strong experience in IT Operations | Cyber security Remediation process•Okta | Microsoft | VMWare | Cohesity | Pure Storage | CrowdStrike | Zscaler Security platform•Successfully implemented a company-wide secure remote access system, enabling a rapid transition to full remote operations during COVID with minimal productivity impact.•Successful cross-collaboration & management of SOX, ITGC, HR & IT Processes in partnership with Finance and Internal Audit Teams•Assumed expanded responsibility in late 2023 for enterprise network infrastructure, IT ServiceDesk operations, and SOX/ITGC audit compliance for ASGN corporate parent and CyberCoders—while retaining oversight of Creative Circle infrastructure & Helpdesk Ops—delivering a smooth transition with no major disruption to production operations.

Experience

1. Director, IT Services

   Creative Circle

   Feb 2023 — Present

Education

• Don Bosco Technical Institute

  A.S., Manufacturing Technology

  1989 — 1994

• DeVry University

  B.S., Telecommunications Management

  1998 — 2001

Skills

• Hipaa
• Virtualization
• IT Operations
• Vendor Management
• Data Center
• Voip
• Project Management
• Service Desk
• IT Service Management
• IT Service Delivery
• IT Infrastructure Operations
• IT Infrastructure Design
• IT Infrastructure Management
• Enterprise IT Infrastructure
• Healthcare Information Systems
• Healthcare Industry
• Cloud Computing
• Enterprise Software
• Enterprise Architecture
• Technical Support
• Management
• Networking
• Information Technology
• Disaster Recovery
• Active Directory
• Information Security
• Windows Server
• Storage Area Networks
• IT Management
• Vmware
• San
• Infrastructure
• System Administration
• Consulting
• Security
• Servers
• Saas
• Storage Area Network (San)