Joe Costello
Business Analyst @ US. Bank
- Role
- Business Technology Analyst at U.S. Bank
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Experience
Business Technology Analyst
Jul 2018 — Present · Cedar Rapids, IA, US
Guided the collections call center for consumer loans to close, ensuring over 100 agents constantly had calls to take from automated outbound call software Maintained an 80% service level and 100% outbound coverage every night between simultaneous Avaya, Genesis Soundbite, Livevox, Acqueon, and Verizon Callback systems.Worked as liaison between the line of business and IT, expediting tickets for quick and seamless solutions
Education
Redmond High School
Diploma
2008 — 2011
Washington State University - College of Business and Economics
Bachelor of Arts (BA)
2011 — 2015
Washington State University - College of Business and Economics
Bachelor of Arts (B.A.)
2011 — 2015
Skills
- Marketing
- Technical Analysis
- Analytical Skills
- Microsoft Office
- Sales
- Microsoft Outlook
- Leadership
- Public Speaking
- Economics
- Bitcoin
- Attention to Detail
- Google Maps
- Financial Analysis
- Problem Solving
- Microsoft Word
- Team Leadership
- Google Docs
- Time Management
- Entrepreneurship
- Microsoft Powerpoint
- Cryptocurrency
- Outlook
- Financial Planning
- Teamwork
- Android
- Event Management
- Social Networking
- Excel
- Management
- Team Building
- Google Apps
- Case Studies
- Finance
- Data Analysis
- Customer Service
- Writing
- Financial Modeling
- Communication
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.