Joseph Marletta

About Joseph Marletta

In the modern enterprise, technology is not bought; it is adopted. For over 20 years, I have partnered with the world\'s largest organizations—from Goldman Sachs to Pfizer—to bridge the gap between complex infrastructure and measurable business outcomes.My career is defined by a single metric: Consistency.Verint: 167% Attainment (Year 1)Genesys: 312% Attainment ($2M Quota)Oracle: President\'s Club (Cloud Sales)I specialize in Agentic AI, CX Transformation, and Cloud Infrastructure (IaaS/PaaS). I don\'t just manage accounts; I build revenue ecosystems that withstand market volatility.Currently driving AI-led transformation in the NYC Financial Vertical.

Experience

1. Account Executive

   SoftServe

   Mar 2026 — Present · New York, NY, US

Education

• The City University of New York

  Bachelor of Science (BS), CUNY Baccalaureate for Unique and Interdisciplinary Studies - Communication & Law

  2012 — 2013

• State University of New York at Oswego

  Public Relations

  1999 — 2002

Skills

• Sales
• Saas
• Crm
• Enterprise Software
• Strategy
• Sales Process
• Customer Experience
• Customer Experience Transformation
• Customer Relations
• Customer Retention
• Customer Service
• Cloud Computing
• Marketing Strategy
• Management
• B2b
• Software as a Service (Saas)
• Business Development
• Telecommunications
• Sales Operations
• Mobile Devices
• Sales Management
• Building Relationships
• Training
• Analytics
• Account Management
• Software
• Managed Services
• Negotiation
• New Business Development
• Leadership
• Marketing
• Social Media Marketing
• Digital Marketing
• Strategic Partnerships
• Social Media
• Customer Relationship Management (Crm)
• Business-to-Business (B2b)
• Strategic Planning
• Iaas
• Paas