Joey Larrinaga

Joey Larrinaga

CRM Lead at Spotify

Role
Crm Lead at Spotify
Location
New York, NY, US
LinkedIn followers
500 followers

About Joey Larrinaga

My professional journey has been shaped by a diverse amalgamation of humanities and technology, from deep dives into historical texts to the creation of custom-coded computer programs. Fast forward many years, and here I am, donning the hat of a technical marketer, armed with a passion for the blend of arts and sciences. I\'ve traded parchment for pixels but remain steadfast in infusing the magic of storytelling into the world of all things Customer Relationship Management.As a dynamic CRM marketing professional, I stand proud with a track record of spearheading impactful strategies to foster user engagement. With a career spanning across high-profile organizations such as Spotify, Squarespace, Memorial Sloan Kettering Cancer Center, and the Federal Deposit Insurance Corporation, I have honed my expertise in cultivating user-first lifecycles, constructing robust reporting frameworks, and implementing scalable MarTech stacks.At Spotify, I currently lead a high-performing team as the CRM Lead for Podcast Creator Marketing, translating our creator-first vision into tangible outcomes. I drive conversion through off- and on-platform channels, from email and mobile push notifications to in-product messaging. We\'ve achieved remarkable growth through personalization of our communications, meeting creators where they’re at in their long-term journey with Spotify. I thrive in dynamic environments that demand strategic thinking, innovative problem-solving, and cross-functional collaboration. Leveraging data-driven insights, I am passionate about creating customer-centric experiences that help users and drive measurable business outcomes. I love talking all things CRM so let\'s connect and explore ways to innovate, strategize, and drive meaningful impact together!

Experience

  1. Crm Lead

    Spotify

    Sep 2022 — Present

Education

  • American University

    Bachelor of Science (B.S.), Computer Science

    2013 — 2015

  • University of Florida

    Bachelor of Arts (B.A.), History

    2008 — 2012

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