Joel Giza

About Joel Giza

I’m a multi‑unit retail and operations executive with 25+ years of experience leading large, multi‑state regions for national brands. My career has been built on transforming underperforming markets, elevating customer experience, and developing high‑performing teams that consistently deliver results.I specialize in stabilizing complex environments, improving KPIs, and building scalable processes that strengthen both customer and employee outcomes. Whether I’m leading district teams, restructuring operations, launching new locations, or driving B2B growth, I bring a hands‑on, people‑first leadership style grounded in clarity, accountability, and continuous improvement.Across roles with Cititrends, Sears Hometown Stores, Custom Ink, Lands’ End, Charming Charlie, and Sony Retail Stores, I’ve led initiatives that improved sales performance, strengthened operational excellence, and built cultures where teams feel supported, confident, and equipped to win.I’m at my best when leading through change, simplifying complexity, and helping teams unlock their full potential — all while delivering measurable business impact.If you’re building high‑performing teams, transforming field operations, or elevating customer experience, I’d love to c••••••••@yahoo.com.(75••••••79

Experience

1. Regional Operations Manager

   Sears Authorized Hometown Stores, Llc

   Mar 2022 — Present

Education

• Bennett

  Art/History