Joe Williamson

Experienced CX Leader in Sales Operations, Customer Retention, and reducing customer churn through value selling and by building cross-functional partnerships.

Role
Director Customer Success & Retention at Optimum
Location
Tyler, TX, US
LinkedIn followers
500 followers

About Joe Williamson

Experienced CX leader with a demonstrated track record of improving the customer experience, identifying and implementing solutions for customers’ problems, and implementing product and service enhancements that will benefit customers and the company. Skilled in inspiring and motivating teams to achieve sales targets while keeping customers\' needs at the forefront.

Experience

  1. Director Customer Success & Retention

    Optimum

    Mar 2025 — Present · Tyler, TX, US

Skills

  • Wise Packaging
  • Software Installation
  • Sccm
  • Project Management
  • Citrix
  • Microsoft Office
  • Active Directory
  • Xp
  • Windows Server
  • Troubleshooting
  • Windows Xp
  • Installshield
  • Dell Workstations
  • Security
  • Supervisory Skills
  • Group Policy
  • Sdlc
  • Installshield Admin Studio
  • Iis
  • Process Engineering
  • Business Analysis
  • Leadership
  • Application Packaging
  • System Deployment
  • Wise Packaging Studio
  • Windows 7
  • Scripting
  • Integration
  • Vmware
  • Virtualization
  • System Administration
  • Vbscript
  • Msi Packaging
  • Adminstudio
  • Team Leadership

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Joe Williamson — Director Customer Success & Retention at Optimum in Tyler, TX, US | Unifers