Joe Waters
Client Solutions Manager at Astor & Sanders
- Role
- Client Solutions Manager at Astor & Sanders
- Location
- Fairfax, VA, US
- LinkedIn followers
- 500 followers
About Joe Waters
Joe brings over a decade of experience leading technology-focused initiatives in both the public and private sectors, to include expertise in technology integration and deployment, Agile development, project management, and process improvement. He holds Professional Scrum Master I (PSM I) and ICAgile Certified Professional (ICP) certifications and an active Secret-level clearance.
Experience
Client Solutions Manager
Jan 2026 — Present · Tysons Corner, VA, US
Develops and maintains strategic relationships within designated federal accounts to support client satisfaction, long-term account retention, and account growth. Identifies and supports pursuit of new business opportunities within federal agencies by leveraging existing relationships, account insight, and solution knowledge. Participates in opportunity pursuits by developing clear, compelling proposal and white paper content that translates technical solutions into outcomes-focused narratives aligned with federal evaluation criteria and business and mission value. Collaborates with solution engineers, SMEs, capture managers, and proposal managers to shape solution approaches and win themes, identify key risks and dependencies, and ensure proposed solutions are executable and aligned with organizational capabilities. Develops and maintains reusable solution content and proposal artifacts, informed by proposal trends, client feedback, and lessons learned. Leads account planning and strategy sessions to enhance client engagement, service delivery, and retention. Monitors industry trends, federal procurement processes, and client needs to inform solution positioning and strategy. Supports leadership and organizational awareness by preparing reports, participating in key meetings, and representing the organization at relevant conferences, events, and client engagements.
Education
James Madison University
Bachelor’s Degree, Business Administration and Management, General
2010 — 2014
Skills
- Customer Service
- Human Resources
- Microsoft Office
- Microsoft Excel
- Powerpoint
- Management
- Public Speaking
- Microsoft Word
- Leadership
- Interviews
- Social Networking
- Time Management
- Recruiting
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