Joetta Mills

About Joetta Mills

If your company is looking for a loyal, organized, hardworking, caring employee that is…

Experience

1. Premier Plus Associate

   Shrw, Llc

   Feb 2016 — Present · Wichita, KS, US

   2017 – Present Marriott International/Starwood Hotels & Resorts Wichita, KS Premier Plus Associate Create Liaison files using Starguest program Concierge services Reserve for our Luxury and St. Regis Hotels 2016 – 2017 Marriott International/Starwood Hotels & Resorts Wichita, KS Premier Associate Create files using Starguest program (Complaint, CIE, and Hotel Assist) Guest first contact resolutions Communicate via e-mail and click to chat Call out to hotels to better serve our guests 2016 – 2016 Marriott International/Starwood Hotels & Resorts Wichita, KS SPG Associate Customer account maintenance Verify guest accounts when using free night awards Create Pending Reservations Loyalty point airline transfers Web Assist2016 – 2016 Starwood Hotels & Resorts Wichita, KS Sales and Service Associate Customer service Hotel Reservationist for ten brands Help create memorable guest stays Learned and use industry based program Enroll guests into Loyalty Program Update guest profile upon request Receive credit card information over phone Assist guest with website usage

Skills

• Editing
• Microsoft Word
• Human Resources
• Creative Problem Solving
• Inventory Management
• Administrative Assistance
• Microsoft Outlook
• Teamwork
• Excel
• Team Building
• Employee Relations
• Documentation
• Outlook
• Administrative Assistants
• Telephone Skills
• Fax
• 10 Key
• Social Networking
• Software Documentation
• Social Media
• Supervisory Skills
• Administration
• Oral Communications
• Customer Service
• Administrative Support
• Research
• Problem Solving
• Data Entry
• Time Management
• Scheduling
• Microsoft Office
• Word
• Process Scheduler
• Customer Relations
• Communication Written
• Listening Skills
• Communication
• Lotus Notes
• Microsoft Excel
• Powerpoint