Joe Tarragano
Chief Product & Technology Officer @HeliosX Group
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WORK HISTORY
Chief Product & Technology Officer @HeliosX Group
London, GB
Part of the exec team at this bootstrapped, global, 10 year old fully founder-owned business bring affordable healthcare to the UK and US, and soon, Germany. We\'ve grown revenues, and team size, 3x in 12 months as part of becoming one of the most successful online pharmacies in the UK. Previously COO, leading the end-to-end experience, spanning product & tech but also our clinical, customer services and physical operations. Since Feb 25, focused solely on product & tech, now we\'ve expanded the leadership team in the other areas.
EDUCATION
Kingston University
Master of Business Administration (MBA)
SKILLS
ABOUT JOE TARRAGANO
I\'ve a history of building new digital business, whether in blue-chips like eBay, in my own startups or as part of hyper-growth businesses like HeliosX. While my experience is rooted in product management, with an emphasis on product strategy and customer experience, my differentiating factor is very significant commercial experience (I\'ve owned P & Ls and run sales & marketing functions), wider operational roles, and real tech understanding from early days as a developer. So I understand the customer experience but additionally the economics, ops and people factors involved in delivering successful digital outcomes. And of course the technology & data are key (I can still code in 5 languages, and my first tech job was actually in AI and doing data science more than 20 years ago). I\'ve done a lot of work in retail and ecommerce, with a heavy emphasis on marketplaces, though I bring experience from different industries, including healthcare, logistics, automotive, FMCG & pharma, publishing and banking, and most recently fintech. I\'m most successful in growth, 0-to-1 and transformation environments. This might be when there is uncertainty and ambiguity and a need to test our way into building a desirable, feasible & viable proposition, or in larger organisations transforming to more sophisticated product-led/customer-centric ways of working.
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