Joe Sollomi
Client Services Manager connecting people to resources in real estate and travel
- Role
- Premium Guest Services - Phx at American Airlines
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Joe Sollomi
CLIENT SERVICES MANAGER Sales / Travel & Airport Operations Customer Service is…
Experience
Premium Guest Services - Phx
Jan 2001 — Present · Phoenix Sky Harbor International Airport Phoenix, AZ, US
Premium Guest Services- PHX (2017-Present)Phoenix Sky Harbor Int’l Airport Phoenix, AZ• Admirals Club and Concierge Key Representative• As Coordinator (20••••23), managed daily operations and staffing for 50+ PGS Reps, 3 Admirals Clubs and EliteService meet/greets for High Value Customers and Corporate SalesTicket/Gate Agent - BOS (20••••17)Logan International Airport Boston, MA• Provide frontline domestic and international passenger check-in of coach and first class passengers using SABRE and QIK.• Consistently met flight deadlines as a gate agent for the processing of passenger upgrades, standby list and boarding• Resolve complex reservation, pricing and ticketing issues in order to meet flight deadlines and increase customer satisfaction while working under pressure and time constraints
Skills
- Travel Consultant
- Team Building
- Management
- Condos
- Referrals
- Deal Structuring
- Investment Properties
- Sales
- Call Centers
- Luxury Sales/Rentals
- Concierge Services
- Foreclosures
- Marketing
- Relocation Buyers
- Real Estate
- Revenue Generation
- First Time Home Buyers
- Small Business
- Passion & Enthusiasm
- Rentals
- Contract Negotiation
- Operations Management
- Leadership
- Real Estate Transactions
- Residential Homes
- Customer Retention
- Customer Service
- New Business Development
- Negotiation
- Training / Coaching / Mentoring
- Team Leadership
- Team Motivator
- Hospitality
- Client Relationship Building
- Travel Planning
- Buyers
- Crm
- Social Media Marketing
- Technology Savvy
- Sellers
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