Joe Sofere

About Joe Sofere

A business savvy, a technical agile manager with an extensive background in solutions management and development, providing the system environment and resources needed to bring together business and systems capabilities, enabling senior business leaders to achieve their goals. Establish successful high-performance teams to strengthen business operations, reduce costs and improve the bottom line with multiple global systems including digital capabilities (CRM, Marketing Automation) and complex enterprise resource planning (ERP) implementations. Quickly adapts to various assignments applying experience, knowledge, and creativity to situations while managing internal and external resources for any size projects. Results-oriented, process and data quality driven individual that thrives in dynamic and challenging global work environments.

Experience

1. Sr Business System Consultant - Hcp Ecosystem Omni-channel Capabilities

   AbbVie

   Mar 2022 — Present · Lake County, IL, US

   Proactively seeks out strategic business opportunities with senior business stakeholders from one or more business areas. Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems for multiple business areas. Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility, and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, and validation of requirements. Part of the HCP Ecosystem Solutions team and the primary Business Relationship Manager (BRM) for US Commercial BTS with the business center functions for the overall vision of the HCP Ecosystem across technology services and solutions. Responsible for the overarching roadmap and oversight and management of the overall portfolio of HCP Ecosystem technology delivery projects from ideation to completion, including reviewing and validating cross-functional alignment on project scope, benefits, cost, and timeline. Provide the overarching consulting across the solutions and drive holistic thinking and collaboration across the various functions to ensure a cohesive, effective, and efficient end-to-end solution for the optimal HCP experiences. Work effectively across various IT shared services teams, external Marketing Agencies, and other Commercial business stakeholders.

Education

• Northeastern Illinois University

  Bachelor of Science (BS), Computer Science

  1983 — 1987