Joe Simoens
- Role
- IT Director at Fiserv
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Joe Simoens
Enthusiastic leader of technical resources in the information technology field, with…
Experience
IT Director
Jan 2014 — Present · Omaha, NE, US
Director of IT Service Management, software development, and infrastructure support for distributed, mainframe, & midrange applications and systems. Responsible for service management, software development, customer relations, implementations, workload, quality assurance, budget, production support, vendor and staff management. Accountable for a wide variety of services, infrastructure, applications, including ITIL4 practices, governance, reporting, processing, print, plastics, archival, remittance, cardholder updates, client facing websites, BCP, and client delivery SLA’s.
Skills
- Visio
- Software Development
- Enthusiastic Self-Starter
- Management
- Team Building
- Analysis
- Software Development Life Cycle (Sdlc)
- Business Process Improvement
- Mainframe
- Databases
- Leadership
- Sports Enthusiast
- Incident Management
- Database Administration
- Vendor Management
- Entertainment
- Software Project Management
- IT Management
- Disaster Recovery
- Project Management
- Strategy
- Integration
- Strategic Planning
- Non-Profit Volunteer
- Quality Assurance
- Process Improvement
- Mascot
- Software Documentation
- Sdlc
- Cobol
- Philanthropy
- Friendly Personality
- Business Analysis
- Requirements Analysis
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