Joe Silveira

Na Field Service Lead @Accenture Song

Montreal, QC, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Sep 2024 — Present

Na Field Service Lead @Accenture Song

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EDUCATION

1998 — 2002

CEGEP - John Abbott College

Diploe D'Etudes Collegiales, Computer Science

2002 — 2006

Concordia University

Bacherlor of Commerce, Management Information Systems

SKILLS

Vb.netBusiness IntelligenceVbaTfsSaleslogixVisioSystems AnalysisBusiness AnalysisTelecommunicationsVbscriptSdlcWeb ServicesRequirements GatheringEnterprise SoftwareIntegrationRemedy SoftwareSageProject ManagementXmlSoftware DocumentationTechnical SupportProfessional ServicesMicrosoft Sql ServerTestingUnit TestingSharepointVstsAgile MethodologiesSqlBusiness Process ImprovementC2HtmlDatabases.netWindows ServerBusiness ProcessRequirements AnalysisDatabase DesignVisual BasicConsulting

ABOUT JOE SILVEIRA

Joe is a Senior Manager/Solution Architect within the Accenture Song Business group. He is a Service industry and technology executive that\'s worked with multiple technologies and platforms across industries where he helps clients unlock value and evolve their service operations and improve customer experiences. Joe\'s Service experiences has allowed him to work across technologies such as ClickSoftware/FSE, Salesforce, ServiceMax, Oracle Field Service Cloud, IFS and OverIT.

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