Joe Steele

Director of Operations & Success @Netteam tX Ltd

Newbury, GB

Oversee strategic operations for the Sales and Sales Admin Teams, developing and promoting a customer success strategy while enhancing company procedures, policies, and standards. Collaborate with department heads to align on strategic planning. Drive customer success by establishing frameworks for client communication, feedback, and performance reviews. Develop a consistent sales methodology, leveraging data to improve performance and identify opportunities. Manage vendor relationships, oversee contract negotiations, and ensure compliance with regulatory guidelines. Lead teams, motivate members, and guide account managers in delivering exceptional service. Assess risks and ensure organizational compliance with relevant regulations.

King Alfred’s Community & Sports College

High School Diploma

Abingdon Co.

Master of Information Technology