Joe McCartney
- Role
- Senior Consumer Experience Analyst at BISSELL Homecare, Inc.
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Joe McCartney
Senior level analyst with a Master\'s Degree in Data Science and Analytics and 9+ years of…
Experience
Senior Consumer Experience Analyst
Apr 2023 — Present
Function as the subject matter expert for data and analysis involving connected product use, voice-of-customer, and survey data- Work closely with both business and technical/engineering teams to help identify opportunities for data analysis to bridge knowledge gaps and provide decision support- Identify and lead resolution of key data issues involving quality, consistency, and thoroughness of data for reporting and analytical purposes, including acting as a Pll champion for collecting and analyzing sensitive consumer data- Research and implement advance analytical techniques and technologies including NLP with ChatGPT to answer advanced business questions.
Skills
- Testing
- Statistics
- Visio
- Access
- Data Analysis
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