Joe Riley
Digital Journey Manager @Natwest Commercial And Institutional
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2022 — Present
Digital Journey Manager @Natwest Commercial And Institutional
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Bristol, GB
Oversee and design solutions that maximise efficiency, maintain high levels of customer engagement and deliver value across service journeys
EDUCATION
1993 — 1996
The University of Sheffield
(2:1)
SKILLS
Financial ModelingStakeholder ManagementTeam LeadershipPolicyBusiness Process ImprovementManagementRetail BankingProject DeliveryCustomer ServiceStrategyMarketingPricingElectricity MarketsBusiness AnalysisProject ManagementCustomer SatisfactionPortfolio ManagementCustomer ExperienceBankingTelecommunicationsRisk ManagementAnalysisProcess Improvement
ABOUT JOE RILEY
Over 20 years experience in multinational organisations across Finance, Electricity, Telecommunications and software development. Capability in customer experience, product management and strategy development enables me to effectively lead significant programmes of strategic change.
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