Joseph Kusi Ampong
Data Analyst @Texas Health Resources
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WORK HISTORY
Data Analyst @Texas Health Resources
TX, US
Developed patient experience dashboards to track healthcare performance metrics and improve patient satisfaction. • Designed and automated ETL workflows to integrate HIPAA-compliant healthcare data, ensuring data accuracy, integrity, and compliance.• Analyzed patient feedback and claims data, identifying trends and process optimization opportunities that enhanced operational efficiency.• Built and maintained Qualtrics and Press Ganey surveys, translating patient experience KPIs into actionable insights for leadership.• Partnered with hospital administrators and clinical leaders to optimize reporting structures and enable data-driven decision-making.• Collaborated with IT and analytics teams to enhance business information systems and improve data accessibility across departments.• Implemented data standardization and validation processes, improving reliability and consistency of healthcare analytics and reporting.
EDUCATION
University of Ghana
Bachelor of Science - BS, Computer Science
ABOUT JOSEPH KUSI AMPONG
I am a devoted Data Analyst with a track record of using data to improve company efficiency and creativity. With a strong background in statistical analysis and predictive modeling, I thrive in turning complicated datasets into actionable insights. My technical skills include SQL, Tableau, and Power BI, which enable me to manage databases and run sophisticated ETL procedures. I am known for my thorough attention to detail and ability to make smart data-driven judgments that are consistent with corporate objectives. My interest is identifying hidden patterns in data and using these insights to support strategic goals and improve operational performance.Throughout my career, I\'ve successfully created and improved interactive dashboards, led demand collecting and stakeholder communication, and delivered strategic insights to management. I have extensive experience in financial analysis, healthcare data analytics, and sales analysis, which has provided me with a diversified skill set and a thorough grasp of many sectors. I thrive in collaborative settings, working closely with cross-functional teams to accomplish shared objectives. My dedication to continual learning and professional growth ensures that I keep on top of industry trends and technical changes, allowing me to provide the best quality analytical assistance.
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