Joe McClean
Director of Product Management | Higher Ed & Research Tech SaaS | Product Strategy • Remote Teams • Customer-Led Innovation • Product Strategy & Portfolio Leadership
- Role
- Assistant Varsity Volleyball Coach at Ravenscroft School
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Joe McClean
I am a product and platform leader with 20+ years of experience guiding complex, mission-critical SaaS and enterprise systems from discovery through delivery. My career spans product management, product strategy, technical architecture, workflow design, and cross-functional leadership, culminating in my current role leading key higher education and research administration platforms at Duke University School of Medicine.I serve as the product owner for both of Duke’s IRB systems, including the Health System IRB (thousands of clinical studies) and the SBE IRB (~1,500 studies). I also oversee strategy and delivery for Duke’s enterprise biospecimen management system samples) and the Core Facilities Shared Resource Management platform, integrated with SAP to automate $10M+ in annual billing for 70+ research cores.My work includes defining multi-year product roadmaps, leading product discovery with investigators and administrators, shaping vendor product roadmaps, managing RFP and vendor selection, and collaborating with engineering, UX, compliance, finance, and IT leadership to deliver scalable SaaS solutions. I specialize in translating complex regulatory, scientific, and operational workflows into intuitive products that reduce administrative burden and improve researcher experience.Earlier roles at Verizon strengthened my foundation in technical solution design, process improvement, Lean Six Sigma, go-to-market readiness, and new product development—all of which influence my structured, data-driven approach to product leadership.As a leader, I emphasize coaching, clarity, and accountability, building trust and empowering teams through collaboration and continuous improvement.I’m now seeking Director of Product Management opportunities where I can lead product strategy across multiple product lines, mentor product managers, and deliver impactful higher ed SaaS solutions that advance research and academic operations.
Experience
Assistant Varsity Volleyball Coach
Jun 2024 — Present · Raleigh, NC, US
Education
Bellevue College
Continuing Education, Information Technology / Business
2007 — 2009
Arizona State University
Continuing Education, Multi/Interdisciplinary Studies
2015 — 2017
University of Massachusetts Lowell
Continuing Education, Information Technology / Business
2008 — 2009
Rasmussen University
Continuing Education, Computer Information Management
2011 — 2013
Skills
- Wireless Technologies
- Css
- Mobile Technology
- Leadership
- Solution Selling
- Product Management
- Technical Support
- Solutions Marketing
- Direct Sales
- Go-to-Market Strategy
- Telecommunications
- M2m
- Customer Experience
- Selling
- Mobile Devices
- Strategy
- Enterprise Software
- Call Centers
- Html
- Managed Services
- Product Lifecycle Management
- Sales Operations
- Customer Retention
- Wireless
- B2b
- Networking
- Contact Centers
- Sales
- Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.