Joel Wilson

About Joel Wilson

With over 30 years of experience in data science and technology, Joel Wilson is a…

Experience

1. Chief Ai Officer

   Chordia, Inc

   Sep 2023 — Present · Washington, DC, US

   As the Chief AI Officer at Chordia, I lead the development and implementation of cutting-edge AI solutions to transform call center operations. My responsibilities include overseeing the strategic integration of AI technologies, driving innovation, and ensuring the seamless orchestration of our advanced AI tools. I focus on enhancing operational efficiency, improving customer satisfaction, and ensuring regulatory compliance through AI-powered call evaluation, real-time agent assist, and automated agent support. By leveraging the latest advancements in artificial intelligence, I help our clients achieve their business objectives and maintain a competitive edge in a rapidly evolving market.

Education

• University of North Texas

  Philosophy and Political Science

• Harvard University

  Graduate Certificate in Data Science (Pursuing)

  2017 — 2019

Skills

• Apache Spark
• Python
• Machine Learning
• Statistics
• R
• Mongodb
• Dynamodb
• Node.js
• Mapreduce
• Hadoop
• Data Warehousing
• Etl
• Data Modeling
• Databases
• Database Design
• Microsoft Sql Server
• T-Sql
• Sql
• Data Integration
• Oracle
• Data Governance
• Pl/Sql
• Business Objects
• Data Warehouse Architecture
• Informatica
• Database Marketing
• Erwin
• Javascript
• Solution Architecture
• Data Architecture
• Sdlc
• Linux
• Mysql
• Netezza
• Relational Databases
• Agile Methodologies
• Sql Tuning
• Unica
• Unix Shell Scripting
• Data Migration