Joel White
- Role
- Associate Director at Entrata
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Joel White
SUMMARY OF QUALIFICATIONS Proven leader and mentor with over 16 years of experience in…
Experience
Associate Director
Jan 2013 — Present
Managed 20+ projects at a time, progressing them successfully through the various routes to market. Contributes to a culture of learning and execution in product knowledge, customer service, business etiquette, and industry expertise. • Creates and executes Statements of Work by managing projects including scope, players, timetable, and customer satisfaction • Resolves implementation issues caused by unplanned feature requests and bugs • Correctly prioritizes all projects to maximize profitability while maintaining high customer satisfaction • Recommends configuration and use of solutions to customers based on their business processes and current best practices • Communicates to Product Management feedback from customers about used services Required Skills and Experience: •8+ years of B2B SaaS implementation experience • Exceptional project management skills; ability to concurrently manage multiple projects and priorities • Superior attention to detail • Proactive approach to project management • Team player with excellent interpersonal skills and ability to collaborate both internally and externally to get things done and manage expectations • Superb communication skills and the ability to solve complex client issues. A service-oriented disposition and the capacity to manage time effectively • Discipline, confidence, professionalism • The ability to thrive in a dynamic environment with changing priorities and assignments • Ability to develop, plan and implement short- and long-range goals
Skills
- Channel
- B2b
- Analysis
- Product Development
- Sales
- Business Development
- Sales Enablement
- Integration
- Start-Ups
- Product Management
- Cloud Computing
- Process Improvement
- Customer Relationship Management (Crm)
- Professional Services
- Crm
- Strategic Planning
- Strategy
- Salesforce.com
- Enterprise Software
- Program Management
- Team Leadership
- Product Marketing
- Leadership
- Marketing
- Personal Branding
- Cross-Functional Team Leadership
- Project Management
- Saas
- Business Process
- Training
- Management
- Project Planning
- Go-to-Market Strategy
- Software as a Service (Saas)
- Digital Marketing
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