Joe Lucido
Vice President of Service Operations at OnPoint Warranty Solutions, LLC
- Role
- Vice President of Service Operations at Onpoint Warranty Solutions, Llc
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Joe Lucido
Senior Technical Service and Customer Service leader with extensive management experience…
Experience
Vice President of Service Operations
Onpoint Warranty Solutions, Llc
Nov 2020 — Present · Louisville, KY, US
Education
Auburn University
BS
Skills
- Integration
- Budgets
- Negotiation
- Public Speaking
- P&L Management
- Income Statement
- Inventory Management
- Sales Operations
- Customer Service
- Change Management
- Mitel 5000
- Contract Negotiation
- Microsoft Office
- Sales
- Voip
- Southware
- Telecommunications
- Management
- Team Building
- Strategic Planning
- Call Center
- Series
- Sales Management
- Unified Communications
- Mappoint
- Itil
- Southware Business Excellence Series
- Technical Support
- Visio
- Cisco Call Manager
- Microsoft Dynamics Gp Erp
- Customer Satisfaction
- Six Sigma
- Retail
- Operations Management
- Great Plains Software
- Saas
- Pricing
- Human Resources
- Call Centers
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