Joel Travieso

About Joel Travieso

Software engineer with strong computer science foundations and many years delivering…

Experience

1. Software Engineer

   IBM

   Aug 2019 — Present

   Significantly reduced the occurrence of data integrity issues due to concurrent content storage operations by implementing a semaphore logic for content saving that gives each process time to finish appropriately in isolation- Contributed to general ecosystems health by performing multiple updates and customizations to the local development stack, including updates to DrupalVM, PHP, Docker, and Vagrant, as well as addressing security vulnerabilities on system dependencies- Reduced usability gaps and security risks by running an audit of all valid text formats allowed on ibm.com, eliminating unnecessary ones and tightening configuration restrictions to avoid misuses and inconsistencies, as well as implementing custom logic for a few more complex scenarios- Improved the usability of administrative tools used by engineers to research and debug issues by leading a team of developers and testers focused on fixing known issues and enriching the information and features provided by those tools- Helped drive the user experience up by working on the Steady State squad, first as a developer and later as team lead, achieving successful results and great velocity. This squad is in charge of fixing general bugs and investigating long-term issues affecting ibm.com- Improved site authentication by implementing and leading the full migration to SSO login so IBM users could use their IBM id to identify themselves on the site- Contributed to user engagement by implementing the integration of Watson Assistant into the site, in order to leverage AI to provide support and feedback to site users.