Joe Lieb
QA Advisor - Customer Experience & Quality at Dell Technologies
- Role
- Qa Advisor - Account Services Management Customer Experience & Quality at Dell Technologies
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Joe Lieb
Solutions-driven Data Protection Engineer with 15 years of experience in service delivery implementation and steady-state support of enterprise-class public and private cloud environments across the globe. Demonstrated success in improving backup and recovery implementation, platform reliability and overall customer experience. Outstanding problem solving and analytical skills, ability to multitask, meet strict deadlines, adapt quickly, and a proven record of successful remote work with highly collaborative teams.Areas of expertise include:• Data Protection Software • Virtualization • Database Backup and Recovery• Deduplication Storage Appliances • Replication • Customer Support Active Federal security clearances – Secret and Public Trust.
Experience
Qa Advisor - Account Services Management Customer Experience & Quality
Feb 2024 — Present
Education
North Carolina State University
Bachelor of Science (B.S.) in Business Management, Marketing
1996 — 2000
NC State Poole College of Management
Master of Business Administration (MBA), IT Management
2001 — 2003
Skills
- Virtualization
- Vsphere
- Storage Area Networks
- Business Continuity
- Vmware
- Troubleshooting
- Backup Solutions
- Managed Hosting
- Emc Storage
- Wan
- Cisco Technologies
- Veeam
- Backup Exec
- Managed Services
- Switches
- Servers
- San
- Firewalls
- Vmware Esx
- Cloud Computing
- Backup & Recovery Systems
- Disaster Recovery
- System Administration
- Data Center
- Active Directory
- Windows Server
- Storage
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