Joel Hutchinson
Senior Manager, Customer Success @ Jama Software | Driving Growth for Medical Device & Life Sciences Teams
- Role
- Senior Manager, Customer Success Medical Device & Life Sciences at Jama Software
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Joel Hutchinson
I’ve spent the last 20 years creating value for organizations in the areas of customer success, account management, product management, program management, and consulting. My Navy management background has given me a unique perspective into how to motivate team members, build project teams, and win key stakeholders through influence. I’ve led a variety of teams, from smaller nimble teams to large heavyweight product teams with varying degrees of resources. I believe in a balanced approach to management, and look to leverage my experience in training on both the team and individual level in addition to the injection of creativity and entrepreneurship to products.The exposure to high level management during both my time in the Navy and at the Rady School of Management have given me a customer-centric view on how to make recommendations as a consultant. My engineering background coupled with my MBA have given me a strong foundation in problem solving, quantitative analysis, and strategy which I’ve put to use in my work in both consulting and product-based organizations. Using skills gained from teaching and public speaking I’ve been able to communicate recommendations and their implications to stakeholders in a way that is both relevant and pertinent to their organizations.
Experience
Senior Manager, Customer Success Medical Device & Life Sciences
May 2025 — Present · Portland, OR, US
Education
Oregon State University
B.S., Civil Engineering
1998 — 2003
University of California, San Diego - Rady School of Management
Master of Business Administration (M.B.A.)
2008 — 2010
Skills
- Public Speaking
- Cost Model Development
- Mentoring
- Strategy
- Operational Analysis
- Financial Modeling
- Consulting
- Nuclear Engineering
- Decision Making
- Project Management
- Training
- Program Management
- Strategic Sourcing
- Market Research
- Operational Planning
- Communication
- Change Management
- Military Operations
- Financial Analysis
- Leadership
- Product Management
- Employee Training
- Cross-Functional Team Leadership
- Training Program Development
- Management
- Product Development
- Analysis
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