Joel B Guevara

Insurance Agent @GEICO Local Office

Engaged with customers to explain products, provide quotes, and answer questions. Recommended appropriate coverage based on needs-Built and maintained strong client relationships through follow-ups and issue resolution-Identified opportunities to offer additional products, like bundling auto and home insurance-Helped clients resolve policy issues, including claims disputes and billing problems-Managed a volume of inbound and outbound calls to address inquiries, provide information, follow up on leads, and conduct policy reviews.