Joel Grimes
Business Analyst and customer-facing Product Manager specializing in the education and health care sectors.
- Role
- Senior Business Analyst at Gainwell Technologies
- Location
- Old Hickory, TN, US
- LinkedIn followers
- 500 followers
About Joel Grimes
My core is service leadership. I love projects that grow people as well as profits, culminating in enriched teams and products.
Experience
Senior Business Analyst
Nov 2019 — Present · Nashville, TN, US
Product Manager: roadmaping for three different solutions; responding to client directives and balancing resources. Expert at client facilitation and elicitation to define scope. Jira-based Scrum leader.• Financial & Contract Analysis SME: Primary client and C-Suite stakeholders communication specialist, providing Agile documentation and resource management for multiple Analytics Projects concurrently. Creates application workflow documentation for both developer and customer clarity in automating business processes. • Growth Management Leader: Co-Presented APD product to more than 15 State Medicare PMO’s and executive demos. Provided estimates and scheduling of resources during a 150% growth in the size of the department. Created the Knowledge Transfer process for the department, as well as hosted monthly virtual celebrations for the 60 team members. Leads the BA team through key integration and migration projects with ServiceNow and Edison and new data centers.
Education
Anderson University
BA, Fine Arts
1989 — 1994
Wright State University
Teacher Certification, Art Education
2004 — 2005
Skills
- Coaching
- Classroom Instruction
- Educational Leadership
- Training
- Microsoft Project
- Microsoft Word
- Team Leadership
- Microsoft Office
- Sales
- Instructional Design
- Network Administration
- Project Management
- Curriculum Development
- Event Planning
- Troubleshooting
- Teacher Training
- Staff Development
- Educational Technology
- Graphic Design
- Management
- Team Building
- Strategic Planning
- Leadership
- Technical Support
- Web Design
- Teaching
- A + Certified
- A+ Certified
- Desktop Administration
- Web & IT
- Itil
- Sales Management
- Administration
- Curriculum Design
- Social Media
- Public Speaking
- Customer Service
- Business Process Improvement
- Microsoft Excel
- E-Learning
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