Joel Carlson
Service Coordinator at McKinstry
- Role
- Service Coordinator at McKinstry
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Joel Carlson
As a seasoned customer experience professional, I bring 4 years of effective management…
Experience
Service Coordinator
Apr 2024 — Present · Seattle, WA, US
Receive client requests, manage expectations, and facilitate communication across maintenance and service calls to ensure client satisfaction and retention.• Prioritize and schedule maintenance, service, and project work within designated timeframes, optimizing resource allocation and meeting client commitments.• Schedule and manage a team of technicians, including communication of work details, assurance of tools/material requirements, and adherence to project expectations, ensuring smooth workflow and successful project completion.• Promote a comprehensive safety program for the department, ensuring adherence to safety protocols across all managed work and among dispatched technicians, prioritizing employee well-being and compliance with safety standards.
Education
Oral Roberts University
Bachelors of Science
Skills
- Mortgage Lending
- Editing
- Press Releases
- Loans
- Project Management
- Usda
- Management
- Customer Service
- Sales Management
- Social Media
- Leadership
- Credit
- Nonprofits
- Microsoft Office
- Sales
- Public Speaking
- Marketing
- Team Leadership
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