Joel Bailey
Chief Operating Officer @Arwen
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2024 — Present
Chief Operating Officer @Arwen
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London, GB
EDUCATION
1994 — 1998
University of Birmingham
First Class BA, Amercian Studies
1997 — 1998
UCLA
One year study exchange, Film and Television
2001 — 2002
Kingston University
Master of Arts (MA), Immobilia
SKILLS
Web Content ManagementTeam LeadershipInteraction DesignDesign StrategyCustomer RetentionBrand DevelopmentCustomer ServiceAnalyticsBusiness StrategyContact CentreBrand CommunicationPrototypingClient Relationship BuildingCustomer InsightUser ExperienceContent StrategyUser-Centered DesignUsability TestingQuantitative ResearchInformation ArchitectureCreative DesignAgile Project ManagementProposal WritingOnline BrandingContent DevelopmentCustomer Lifecycle ManagementCustomer EngagementBid Process ManagementChannel CreationQualitative ResearchContent ManagementLarge Group FacilitationInformation DesignWeb DesignCreative Problem SolvingAgency NegotiationsProject PlanningBid WritingPersonasChannel Management
ABOUT JOEL BAILEY
25 years experience in service design, product and digital innovation, service…
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