Joel Solomon
Global Head of Product Success - Procurement & Supply Chain @Coupa
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WORK HISTORY
Global Head of Product Success - Procurement & Supply Chain @Coupa
I was appointed to create and lead the Product Success Organisation which sits within the office of the CPTO.Key Responsibilities:Establish a New function within Coupa that brings Customers closer to the Product Organization by proactively engaging with the Customers across the Design-to-Pay cycle through the following channels- Product Innovation Councils (PIC)- Industry Customer Advisory Board (iCAB)The objective is two-fold: Learn from our customers as to what is important to them and act on it to meet their current and future needs. Secondly, share the roadmap, innovation, and vision of where we are going and help them understand it and enable them to contribute to shaping the future together. Support Strategic Customer acquisition opportunities by positioning and articulating the value of the Coupa Platform and End-to-End Suite capabilities.Represent the Product Organisation to the Customer Executives and take the lead in solving for customer problems and requirements. Drive governance and value for Customers across top strategic accounts by supporting a robust Executive Sponsorship Accounts Program.Support Growth areas such as Intake & Orchestration, Agentic AI & Navi, Supply Chain & Direct Material Procurement, Category Management.Foster tighter alignment and cross functional team collaboration across subject matter experts from Field facing teams - Presales, Customer Value Services and the Product management Organization.
EDUCATION
Macquarie Business School
Master of Business Administration (M.B.A.)
APICS Northern Colorado
Certified Supply Chain professional - CSCP, Logistics, Materials, and Supply Chain Management
NTTF
Tool Engineering, Tool and Die Technology
SKILLS
ABOUT JOEL SOLOMON
I believe in being a business person at the core of who I am, regardless of the functional hat that I wear. My career experience, skills and contributions have grown over the course of my journey and I have endeavored to make a difference to my interactions in life – be it business, social or personal. Bringing the best of myself and leaving an engagement better than when I first encounter is something that I’m passionate about.Every day I work together with my customers on their digital transformation journey by understanding their challenges, helping them challenge the status quo, increasing their impact and adding value in new ways.I have lived and worked across Asia, Europe and Australia, support customers from around the world and am equipped with a strong cross-cultural understanding and diverse views and perspectives. If you’d like to learn more about how I can help, please get in touch with me.
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