Joel Simrose

IT Business Analyst Ii @KLS Martin Group

Jacksonville, FL, US

Led 16+ end-to-end enterprise system implementation projects, managing project plans, timelines, requirements gathering, testing, and deployment to meet key business goals.• Directed UAT testing for a Windows 11 upgrade across 74+ business-critical applications, ensuring compatibility and uninterrupted functionality for users in 8 departments with zero post-deployment issues.• Developed and maintained SDLC documentation for 16+ projects, including Project Risk Assessments (PRAs), Change Requests (CRs), Business Requirements Documents (BRDs), Test Cases, Test Summary Reports (TSRs), and Deployment Plans (DPs), ensuring FDA and ISO compliance.• Led QA and UAT efforts across all projects, consistently achieving a 100% pass rate and delivering high-quality, reliable solutions.• Partnered with cross-functional teams and subject matter experts to analyze complex business processes and translate them into actionable technical requirements.• Oversaw risk assessments and change management, safeguarding data integrity and ensuring compliance across systems handling HIPAA, PHI, and PII data.• Delivered clear project communications to senior leadership, improving visibility of milestones and outcomes to support informed decision-making.• Created workflow charts and process flows in Miro and Lucidchart, visualizing complex processes to enhance cross-team alignment.

The King's University

Bachelor of Science - BS, Computer Science