Joel Shaji
Senior Account Manager & Experienced Business Development Associate Eager to Pivot into IT Sector for New Challenges and Growth Opportunities
- Role
- Senior Account Manager (Mea) at The Knowledge Academy
- Location
- Jhalawar, RJ, IN
- LinkedIn followers
- 500 followers
About Joel Shaji
As a Computer Science Engineering graduate with a keen interest in business development and project management, I bring a unique blend of technical expertise and strategic insight to drive growth and innovation. With a strong foundation in software development and project management principles, coupled with experience in identifying market opportunities and forging strategic partnerships, I am adept at bridging the gap between technology and business objectives.I have developed a growing interest in pursuing a career in project management and have conducted research on methodologies such as Agile, Scrum, and Waterfall, along with tools like JIRA, Trello, and MS Project. Passionate about leveraging emerging technologies and structured project management approaches to solve real-world challenges and deliver successful outcomes, I thrive in dynamic environments where creativity, collaboration, and organization are valued.
Experience
Senior Account Manager (Mea)
Sep 2024 — Present · Bengaluru, IN
Keep abreast with The Knowledge Academy latest offerings and best practices- Understand customer issues, concerns, requirements, needs and effectively providesolutions to help in their career advancement- Monitoring individual performance at all times while also contributing to the teamperformance- Keeping a track of factors like conversion factor, Revenue generated per lead, Averagerevenue per Unit, etc- Proactively identifying cross-selling/up-selling opportunities with existing customers- Identifying references through the existing customer base to increase the sales pipeline- Customer Relationship Management- New account development- Managing pre-sales to post-sales support activities for the assigned- Follow up on leads and conduct research to identify potential prospects- Consistently achieve revenue targets in line with team/organizational objectives- To understand customer requirements in the geography assigned and future productportfolio- Improvement based on past customer feedback
Education
Emmanuel Mission Sr. Sec. School, Jhalawar
12th CBSE Board , PCM
JHALAWAR MEDICAL COLLEGE AND HOSPITAL, JHALAWAR
Bachelor of Technology, Computer Engineering
Emmanuel Mission Sr. Sec. School, Jhalawar
10th CBSE Board
Government Engineering College, Jhalawar
Bachelor of Technology - BTech
2019 — 2023
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