Joel Schumm
✨ Driving Inspiration to Keep YOU Going! ✨ 🌍 Customer Success Expert 💡 Problem Solver 💬 Let\'s Connect & Grow Together! 🚀 Business Growth 💼 Strategic Planning 🛠️ Service Excellence📈 Relationships & Driving Results!
- Role
- Customer Success Manager at Crunchtime
- Location
- Victoria, MN, US
- LinkedIn followers
- 500 followers
About Joel Schumm
Customer Success = Individual Success = Business Success. I am a leader…
Experience
Customer Success Manager
Sep 2024 — Present · Minneapolis, MN, US
Crunchtime is how the world\'s top restaurant brands achieve ops excellence in every location. Our software is used in over locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. The platform (which now includes Zenput) enables our customers to control food and labor costs, and deliver great guest experiences.
Education
Wright State University
Associates
2003 — 2005
Wright State University
Bachelors
2003 — 2007
Skills
- Sales
- Account Management
- Management
- Sales Process
- Solution Selling
- Salesforce.com
- Enterprise Software
- Customer Service
- Saas
- Crm
- Direct Sales
- Sales Operations
- Team Building
- Professional Services
- Lead Generation
- Cold Calling
- Strategic Partnerships
- Business Development
- Training
- Selling
- Software Industry
- Sales Presentations
- Vendor Management
- Siebel
- Customer Retention
- Retail
- Employee Training
- Time Management
- Inventory Management
- Forecasting
- Financial Forecasting
- Microsoft Excel
- Revenue Recognition
- Revenue Forecasting
- Customer Relationship Management (Crm)
- Software as a Service (Saas)
- Leadership
- Sales Management
- Personal Development
- Marketing
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