Joel Sampaio

Maintenance Manager - Amazon Account @JLL

Toronto, ON, CA

Responsible for performance of team of Technicians/ Mechanics/ Operating Engineers over multiple shifts or a large scale facility to perform maintenance and repair on client equipment and facilities systems.Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.Drive performance as measured by client’s Key Performance IndicatorsEstablish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM servicesProvide engineering guidance to Technician s as needed to ensure operations are aligned with site and portfolio goals and valuesDevelop and manage operating expense budgets for relevant sites including monthly variance reportsInitiate purchase order requests for goods and services for sites within responsibilityManage subcontractors and suppliers to deliver goods and services against contracts and expectationsAdminister training to ensure compliance, readiness and competency of staffDrive and promote safety culture within portfolio including subcontractors, suppliers and visitorsWork with Regional Manager to oversee the delivery of maintenance and repair services.Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.Support the Regional Manager in the implementation of short and long-term projects for the client as requested.Assist in the development and implementation of the annual account plan as identified by the Account Director. Leadership/ employee managementDevelop a strong collaborative team-based environment.Ensure compliance with JLL minimum operational audit and safety standardsAssist in the development and management of the detailed, zero-based annual operating budgets.

Centennial College International Education Centre

Eletromechanical Engineer Technology, Mechatronics and Robotics, Engineering

Escola Politécnica de Pernambuco - UPE

Mechatronic Engineer, Mechatronic, Automation, Robotics

Laureate Education, Inc.

Master of Business Administration (MBA), Financial Management