Joel Sadomba

Projects and Support Engineer @Comux Uk

Birmingham, GB

Provided project and maintenance support for Comux technical infrastructure, ensuring system reliability.• Designed, installed, modified, and configured technical systems and sub-systems.• Diagnosed and resolved hardware, software, and IP network faults for contribution and distribution circuits.• Administered Comux LAN, Windows/Linux servers, Active Directory, and Microsoft 365 accounts.• Supported Service Contribution, Encoding, Multiplex, and Transmission hardware/software.• Managed infrastructure capacity planning, project implementation, and documentation updates.• Supervised contract project staff for large-scale deployments.• Created and enforced IT policies, standard operating procedures, and training manuals.• Maintained cybersecurity, antivirus protection, software updates, and OS patching.• Developed and executed backup strategies for applications and user data.• Assisted MCR operations, providing fault diagnosis and out-of-hours support as needed.• Provided direct support to the CTO on technical and strategic initiatives.• Responsible for delegating work to four MCR operators, despite no formal direct reporting structure